Let's Play LA LLC Refund Policy
For All Bookings (excluding parties):
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Full Refund: Submit a refund request at least 48 hours before the booked event.
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Partial Refund: Submit a refund request at least 24 hours before the event.
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No Refund: No refund will be provided within 24 hours of the event unless approved.
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All refund requests must be submitted formally and will be processed within 24-48 hours, provided they are within the specified time frames.
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For Parties:
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A 50% non-refundable fee (deposit) is required to secure the booking.
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Clients have the option to recover the non-refundable fee with an additional $20 fee.
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Full Refund: Submit a refund request at least 1 week before the event (excluding the non-refundable fee, unless the additional charge is paid).
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Partial Refund: Submit a refund request up to 48 hours before the event.
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No Refund: No refund will be provided within 48 hours of the event.
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Refund requests for parties will be processed within 24-48 hours.
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Note: Refund requests must be submitted within the specified time frames to be considered.
Let's Play LA LLC reserves the right to deny any refund request.